How to find a petsitter for your holidays in a 60s video

Frequently Asked Questions

How can I contact the petsitters I picked?

Easy. Just launch a search based on your requirements. Up to 10 petsitters will be notified, and it won’t be long before someone who is available contacts you. You can send as many messages as you like to find the perfect match, it’s free.

When do I get to meet my petsitter?

As soon as the booking is complete. We strongly recommend that you take your pet to meet the petsitter before the assignment.

How long before somebody contacts me?

Some of our quickest petsitters should respond within a few hours. You will receive an email to alert you of any positive notifications, but remember to check your account from time to time just to be sure.

How much does it cost? When do I have to pay?

How much does it cost? When do I have to pay? Browsing petsitter profiles and sending messages is entirely free. Once you’ve decided to book a petsitter on our platform, you will be offered three different membership plans for 3,6 or 12 months. All subscriptions allow you to book as many petsitters as you like, for more details, visit this page : https://membership.holidog.com/uk Please note that you cannot get access to the petsitter's details before getting a Holidog membership. Once you have paid for a membership you can meet the petsitter and decide to go ahead (or not) with this one. As for paying the petsitter, you will do it directly before or after the assignment (please discuss with the petsitter for details).

All this is FREE?

Yes. We won’t even ask you to use your credit card before the actual booking.

What happens if I change my mind about my petsitter?

Don’t worry, we won’t charge anything, you can cancel your petsitter and start looking for new ones.